About Metal Jungle
Metal Jungle is a customer engagement platform built for businesses that talk to their customers over WhatsApp, Instagram, and Facebook Messenger. Instead of juggling separate apps for each channel, every conversation lands in one inbox — with AI agents, automated bot flows, a built-in CRM, and campaign tools working together on top of the same real data.
It's built directly on Meta's official APIs for WhatsApp Business Platform, Instagram Messaging, and Facebook Messenger — every message sent or received goes through Meta's own infrastructure, the same as it would for any other verified business integration.
How it works
Connect your channels
Link your WhatsApp Business number, Instagram professional account, and Facebook Page — through Meta's own sign-in, in a few clicks.
Set up your AI agent
Give your AI agent a system prompt, a knowledge base, and the tools it's allowed to use — checking orders, booking appointments, searching your product catalog.
Build bot flows
Use the visual flow builder for anything that needs a fixed sequence — welcome messages, keyword replies, payment collection, order confirmations.
Track everything in one place
Every customer becomes a contact, every conversation is logged, and your CRM pipeline, campaigns, and analytics all reflect real activity.
Data handled responsibly
We only access the data needed to power your inbox, AI agents, and analytics — see our Privacy Policy for full details on what's collected and how it's used.